Privacy
Policy
🛡️ ON2GO.CA Privacy Policy
Last Updated: June 4, 2025
Your Data. Your Control. Your Experience.
- Covers: Website, app, kiosks, partner integrations (Stripe, Clover, Firebase, Twilio, UberEats)
- Applies to: All users, vendors, and guests interacting with ON2GO.CA digital tools.
Personal Information:
- Name, email, phone, delivery/billing address
- Payment info (tokenized only; never stored), KYC/ID for vendors
- Order history, favorites, profile photo (optional)
Technical Data:
- Device/browser, cookies, IP, location (with consent)
- Session logs, behavior analytics
| Purpose | Explanation |
| 🛒 Order Processing | Confirm, fulfill, and track your orders |
| 📦 Real-Time Tracking | Map view, ETA notifications |
| 🧠 AI Recommendations | Personalized suggestions & promotions |
| 🔐 Security/KYC | Fraud prevention, secure logins |
| 🛠 Platform Analytics | Improve UX, diagnose issues |
| 📣 Marketing (Opt-in) | Deals, events, and news (always opt-out available) |
| 🧾 Legal Compliance | Regulatory or anti-fraud reporting |
- SSL/TLS encryption everywhere
- PCI-DSS payment partners (Stripe, Clover, Crypto)
- Multi-factor authentication (vendors/admins)
- Role-based access, regular security audits
- Zero-trust philosophy: No direct payment data stored
Never sold. Only shared to:
- Restaurant/delivery partners (order fulfillment)
- Payment providers (Stripe, Clover, Crypto)
- Messaging/service providers (Twilio, Firebase)
- Regulatory authorities (if legally required)
All partners: Bound by contract, PIPEDA/GDPR compliant, regularly audited
- Access, export, or delete your data anytime
- Update/correct your profile instantly
- Withdraw marketing consent
- Submit complaints (direct or via Privacy Commissioner of Canada)
- Essential cookies: Authentication, cart, session
- Analytics cookies: Only for performance/UX
- Marketing cookies: Opt-in only, full transparency
- Manage all cookies in-browser or via Cookie Settings modal
- Full cookie banner on first visit, always compliant
- All user data hosted in Canada (secure data centers)
- International transfer (Stripe, Twilio): Encrypted, legal, privacy-compliant
- Never offshored, never monetized
- No under-13 user data permitted
- Immediate deletion on detection
- Revision date always visible
- Email/website notifications for material changes
- Ongoing transparency
Privacy Office – ON2GO.CA
📍5837 Rue Jean-Talon E, Saint-Léonard, QC H1S 1M4, Canada
📧on2go.ca@gmail.com
📞 +1 (514) 999-4999